Skate Canada considers harassment, bullying, and abuse a very serious matter and responds to all complaints. Following the Complaint and Investigation procedures, we ensure the provision of a fair and reasonable process for handling complaints within a timely manner. In addition, a National Review Board has been appointed to consider appropriate cases. Members of this Board have expert knowledge of Skate Canada’s Bylaws, Policies and Procedures and extensive experience in alternate dispute resolution and sports-related issues.
In addition to responding to all complaints, the Safe Sport Department will introduce best in class education and training programs to different groups of stakeholders including, skaters, parents, officials, coaches, administrators, and volunteers. This education is a key component of Skate Canada’s harassment, bullying, and abuse prevention program, providing participants with information necessary to more effectively monitor the activities in sections, clubs and skating schools thereby minimizing the occurrence of such behaviour.
RESPECT RESOURCE LINE - AVAILABLE 365 DAYS PER YEAR
Provides bilingual response to calls or emails 365 days a year by expert staff who will guide you to the necessary resources pertaining to;
The nation-wide, toll-free, Respect Resource Line will be made available to all Coaches and Activity Leaders who have been trained in the Respect in Sport Activity Leader program
Individuals who access the Respect Resource Line are not required to disclose their identities. In the event you are faced with a situation involving maltreatment and are unsure how to proceed, the Respect Resource Line is available 365 days per year to assist. This line is not for technical support, but offers a connection to resources to help deal with your situation.
TOLL FREE: 1-888-329-4009